We use cookies on our site to improve your user experience. Click here to view our cookies policy.cookies

Medical Specialists® UK Pharmacy
NHS Prescription ServicesGet an online consultationMeet our doctors and expertsMeet our doctors

Complaints

 

At medical-specialists.co.uk we aim to give the highest possible standard of service to all our patients.

Whilst we go out of our way to make your experience a happy one and hope there is never a need to complain, if you are dissatisfied in any way with any aspect of our service, you should write to us in the first instance at:

Medical Specialists Company Ltd
Westminster House
49 Knowsley Street
Bury
Gtr. Manchester
BL9 0ST

We aim to deal with any complaints as quickly and fairly as possible, so please address your letter to either the General Manager or The Superintendent Pharmacist or telephone us at:

0161 762 9108

Or email us at: complaints@medical-specialists.co.uk


If you remain dissatisfied with the way your complaint has been handled by  medical-specialists.co.uk, you may contact any one of the organisations listed below: 


General Pharmaceutical Council (GPhC) 

The GPhC is the professional body of all pharmacies in the UK. Anyone wishing to make a complaint on a professional issue may contact the GPhC at the following address: 

GPhC 
129 Lambeth Rd
London
SE1 7BT 
UK 

T: 020 3365 3400 
E: info@pharmacyregulation.org

W: http://www.pharmacyregulation.org/


Care Quality Comission

Finsbury Tower
103 - 105 Bunhill Row
London
EC1Y 8TG

T: 03000 616161 

E: enquiries@cqc.org.uk
W: http://www.cqc.org.uk/



Secure payment through Sagepay

  • Est.1994, first online Doctors in 2001
  • Now the UK’s first One Stop Online Pharmacy & Doctors
  • Genuine branded medication
  • 100% secure online payment
  • FREE and discrete delivery*
"mhra"
"alli"
"15 years online"
"data protection"
"Colpermin Capsules"
"Clearblue Plus Pregnancy Test"